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For the population

According to the results of a sociological survey conducted by our team, each economically active Ukrainian citizen faces a need to protect his rights as a consumer at least 5 times during 3 to 4 years. Thisfigureissubstantiallyhigherinbigcities.

It's not a secret that big companies selling consumer goods very often practice deception of consumers in order to increase their profits. The legal and psychological methods they use - e.g. to prevent return or exchange of defective goods - are getting more and more sophisticated every year. Very often such actions of the personnel reflect the unofficial company policy.

It should be understood that time always works against the consumer. Any delay leads to the loss of opportunity to gather the proofs, to conduct expensive expertise and to submit additional complaints.

Do not rush to address legal companies that provide paid consumer protection services. In every region, town and village there are state bodies dealing (usually in a competent way) with protection of your rights. If you did not get help in some matter at your local institution, you can always complain to the higher one or seek help from us. We publish all regional offices of consumer rights protection bodies, their addresses and contact information below. We also offer you to join our organization.

When joining the Association, you:

1. Get our comprehensive support at all levels if you encountered a dishonest seller of goods or a low quality service.

2. Our lawyers will provide their support in preparing the necessary documents to be submitted to the government authorities.

3. IT IS PLANNED TO ISSUE DISCOUNT CARDS FOR ASSOCIATION MEMBERS. THANKS TO THEM EACH MEMBER WILL GET ADDITIONAL DISCOUNTS AND BONUSES AT THE BUSINESSES, STORES AND RETAIL CHAINS THAT ARE MEMBERS OF OUR ASSOCIATION. You also get an access to the complete aid package provided to the members of our Association.

4. In order to join our Association, please, fill in the brief application form below
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